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Product or Service Quality

First they did not have envelopes to fit my cards. Cards were to be perforated but they ran out so they tried to give me huge over-sized envelopes.

They told me my purchase price actually only covered the cards. The cards are free. Pissed me off. They ended up giving me a bunch of random colored envelopes that at least fit.

They admitted they were low on ink so photo quality is terrible with a random yellow splotch on each card. Took great pains to design the card with three images only to have it turn out dark and fuzzy. I ordered online and was told I could not get a refund! Just awful!

Of course its a week before Christmas and now I am in a jam. They should not promote this business when they are so ill-equipped to manage it.

Staff at store was not sympathetic and more or less clueless about how to problem solve. Nothing else to say on the matter.

Review about: Cvs Photo Cards Printing Service.

Reason of review: Bad quality.

Monetary Loss: $62.

Preferred solution: Full refund.

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